Return and Refund Policy
This Return and Refund Policy applies to all purchases made through our website.
Return Eligibility
We accept returns under the following conditions:
• The item is damaged during delivery
• The item received is incorrect
• The item has a manufacturing defect
You must report the issue within 3 days after receiving the item.
Photo proof of the issue is required. Please send clear images through our official email.
Items that have been used, altered, or damaged by the customer are not eligible for return.
Return Process
To request a return:
• Email our official support address within 3 days of receiving the item
• Provide your order number
• Attach photo proof of the issue
Once your request is approved, we will provide return instructions.
Items must be returned in their original condition and packaging.
Return Shipping Cost
If the return is due to damaged, defective, or incorrect items, we will bear the return shipping cost.
If the return is due to other approved reasons, the customer is responsible for the return shipping cost.
Original shipping fees are non refundable unless the return is due to our error.
Refund Process
Refunds are processed after we receive and inspect the returned item.
If approved, refunds will be issued within 7 working days.
Refunds will be made using the original payment method.
Non Returnable Items
We do not accept returns for:
• Used items
• Altered items
• Items returned after the 3 day reporting period
Contact Information
For all return and refund requests, please contact us through our official email address provided on our website.
By making a purchase, you agree to this Return and Refund Policy.
